Set up MFA (multifactor authentication)
- Richard Leslie Talbot
- Dan Jolly
- Alex O'Neill
- Keita Lynch
This article will show you how to set up MFA when using it for the first time.
Before you start
We recommended you follow these instructions on a computer , using your mobile phone or tablet when indicated. It’s possible to set up MFA using only one device but we don’t recommend it.
Ensure the date and time are set correctly on each device.
Please use the Authenticator app for your default sign-in method. Phone call and text message are not recommended as they are less secure.
Please be aware that any change of phone number associated with your account authentication does not update your student or staff contact details. If you need to update your contact number, please login to HR Organiser (staff) or MyEssex (students).
Set up MFA
On Your Computer
Open a web browser and go to https://mysignins.microsoft.com/security-info and sign in with your Essex email address and password.
Once signed in, choose Add sign-in method
Select Choose a method and choose Authenticator app
Once selected, choose Add.
You’ll see the message below. Keep this message open on your screen - don’t close it.
On Your Phone
Go to your app store and search for Microsoft Authenticator. Download and install the app.
Open the app. Choose Add Account and then choose Work or school account
Choose Scan a QR code.
On Your Computer
Choose Next.
Choose Next again.
On Your Phone
Scan the QR code shown on your computer screen. If you can’t scan the code, choose Can’t scan image? and enter the 9-digit code manually. Your phone should accept the code and display your Microsoft account.
On Your Computer
Choose Next.
On Your Phone
Your Authenticator app will ask you to enter a number. Enter the number shown on your computer screen and choose Yes.
On Your Computer
You’ll see the message below if successful. Choose Next.
You have successfully set up MFA and you should see a notification in the top-right of the screen.
Add a backup authentication method
We strongly recommend you add more than one authentication method so you aren't reliant on a single sign-in method.
Go to https://mysignins.microsoft.com/security-info and sign in with your Essex email address and password.
Choose Add sign-in method
Choose your preferred backup authentication method.
Remove an authentication method
Go to https://mysignins.microsoft.com/security-info and sign in with your Essex email address and password.
Select the Delete option, next to the method you want to remove.
Troubleshooting
See Help and troubleshooting MFA