Brief
This article covers how to change the frequency at which you receive email notifications for quarantined emails.
Sign In
Sign in to your own mailbox:
Enter your Essex email address
e.g. jb12345@essex.ac.uk
Choose Next
Enter your University password
Choose Log in
Enter the shared email address
Choose Next
Choose the option Email a temporary passcode for you to log in with
Check your shared mailbox for an email containing a temporary passcode
Enter the temporary passcode and then choose Log in
Instructions
Users can change the frequency of their Barracuda email alerts by performing the following actions:
Access the Barracuda Portal
As shown above
Click Settings
Top of window
Click Quarantine Notification
Intent Analysis
Choose whether emails that otherwise be blocked should first be quarantined for analysis.
Enable / Disable Notifications
Enable or disable the notifications for quarantined emails.
We recommend keeping this enabled in caser you miss important emails due to a false positive.
Notification Intervals
Click on the individual blocks in the provided grid to choose what times you receive the notifications for your quarantined emails.
For example, you could only have these come through email within the first hour each morning.
Notification Schedule for Shared Mailboxes
Changing the quarantine schedule for a shared mailbox will change the schedule for everyone who is a member of the shared mailbox – these settings are not personal to you. We recommend you discuss the schedule with the members of your shared mailbox and nominate one person to manage the schedule.