Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

This article provides steps by step guidance on getting to eduroam using the geteduroamapp for Android 14+ and Apple iOS devices.

...

Instructions

  1. If

...

  1. you have tried to connect to eduroam previously. Make sure to choose the forget network” option

...

  1. for eduroam before installing the geteduroam app.

...

  1. Navigate to the Play Store

  2. Search for geteduroam

  3. Tap geteduroam

  4. Tap Install

...

  1. Tap Next

  2. Enter your Essex Account Credentials

  3. Tap Connect to Network

    1. It should now connect to the network

  4. If prompted, tap Save

  5. Tap OK

...

Troubleshooting

If you have tried to connect to eduroam previously. Make sure to choose the “forget network” option for eduroam before installing the geteduroam app.

If you’re having issues with the geteduroam app, we recommend uninstalling the app and trying one of the following articles for your device. This will require a manual setup instead.

eduroam wifi with iOS

eduroam wifi with Android

...

Insert excerpt
Customer IT Helpdesk Knowledgebase HomeCustomer
IT Helpdesk Knowledgebase Home
nameit-helpdesk-support
nopaneltrue