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Looking for Outlook Full Client?
If you’re looking to add a shared mailbox to Outlook in 365 web-version, see the below article.
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Instructions
Open Outlook
Right-click the Folders option
Left-hand side panel
Click Add Shared Folder or Mailbox
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Your mailbox should now be added to your Outlook down the left-hand side panel.
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Troubleshooting
If you do not have permission to access the mailbox, you should receive an error message or the mailbox will display as empty.
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Should you continue to experience issues or are unable to locate the owner of the mailbox you require access to, contact the IT Helpdesk for further assistance.
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Need IT Support?
Contact the IT Helpdesk via our Customer Portal or via Live Chat or Telephone using the links below.
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01206 87 2345 |