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This article will show you how to set up MFA when using it for the first time.

Before you start

  • We recommended you follow these instructions on a computer 💻 , using your mobile phone or tablet 📱 when indicated. It’s possible to set up MFA using only one device but we don’t recommend it.

  • Please ensure the date and time are set correctly on each device.

  • Please use the Authenticator app for your default sign-in method. Phone call and text message are not recommended as they are less secure.

Set up MFA

  1. 💻 On your computer, open a web browser and go to https://mysignins.microsoft.com/security-info and sign in with your Essex email address and password.

  2. Once signed in, choose Add sign-in method

    add-sign-in-method.png

  3. Select Choose a method and choose Authenticator app

    authenticator-app.png

  4. Once selected, choose Add.

    add-method.png

  5. You’ll see the message below. Keep this message open on your screen - don’t close it.

    start by getting the app.png

  6. 📱 On your phone, go to your app store and search for Microsoft Authenticator. Download and install the app.

    google-play-authenticator.PNG

  7. Open the app. Choose Add Account and then choose Work or school account

    add-account.png

  8. Choose Scan a QR code.

    scan-a-qr-code.png

  9. 💻 On your computer, choose Next.

    start by getting the app yes.png

  10. Choose Next again.

    start by getting the app yes 2.png

  11. 📱 On your phone, scan the QR code shown on your computer screen. If you can’t scan the code, choose Can’t scan image? and enter the 9-digit code manually. Your phone should accept the code and display your Microsoft account.

    qr-code.png

  12. 💻 On your computer, choose Next.

    qr-code-next.png

  13. 📱 On your phone, your Authenticator app will ask you to enter a number. Enter the number shown on your computer screen and choose Yes.

    lets try it out.png

  14. 💻 On your computer, you’ll see the message below if successful. Choose Next.

    approved.png

  15. You have successfully set up MFA and you should see a notification in the top-right of the screen.

Add a backup authentication method

We strongly recommend you add more than one authentication method so you aren't reliant on a single sign-in method.

  1. Go to https://mysignins.microsoft.com/security-info and sign in with your Essex email address and password.

  2. Choose Add sign-in method

  3. Choose your preferred backup authentication method.

Remove an authentication method

  1. Go to https://mysignins.microsoft.com/security-info and sign in with your Essex email address and password.

  2. Select the Delete option, next to the method you want to remove.

If you delete your default sign-in method, the next available method will automatically become your default method.

Help and troubleshooting

See Help and troubleshooting MFA

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