We recommend trying the geteduroam app first and only use this method if you experience issues with connecting to eduroam using the app on Android devices.eduroam wifi with
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Instructions
Open your device’s Settings app
Choose Network and Internet
Choose Internet
Turn on your wifi (if it’s turned off)
Choose eduroam
Enter the following settings and then choose Connect.
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| title | Manual Setup Instructions |
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Open a web browser such as Google Chrome Tap on the address bar at the top of the screen Type essex.ac.uk/it/eduroam.crt You may be asked to allow the website to download the file Tap Allow
Tap Close
 Navigate to Settings on your device Tap Security & Privacy You may need to scroll down toward the bottom of the current menu
Tap More Security Settings Tap Encryption & Credentials Tap Install a Certificate Tap Wi-Fi Certificate Tap the file named eduroam.crt Name it eduroam Tap OK You may receive an error message, you can ignore it
Return to step 6 and change the settings to the following: Yellow= Changes to Previous Settings
Setting Name | Setting to Enter |
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EAP | PEAP | Phase 2 Authentication | MSCHAPV2 | CA Certificate | eduroam | Online Certificate Status | Use System Certificates | Identity | Your University Email Address | Password | Your University Password | Domain | essex.ac.uk | Anonymous Identity | Leave Blank |
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| panelIconId | 2139 |
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| panelIcon | :information_source: |
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| panelIconText | ℹ️ |
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| bgColor | #F4F5F7 |
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In rare cases, some custom flavours of Android may not support the getEduroam app. Speak with a member of our team if the manual instructions do not appear to work for you. |
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| Customer IT Helpdesk Knowledgebase HomeCustomer |
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| name | it-helpdesk-support |
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