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Android 13+ or Pixel Devices

If you are using Android 13 or above, see the below article as there may be some additional steps required to connect to our eduroam network.

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Connect to eduroam for Android 13+

Instructions

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Please Note

Some devices may differ in where these settings are located, however they should be named similarly.

  1. Navigate to Settings

  2. Tap Network & Internet

  3. Tap Internet

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  1. Enable Wi-Fi If Applicable

  2. Tap eduroam

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We recommend trying the geteduroam app first and only use this method if you experience issues with connecting to eduroam using the app on Android devices.

🔗 geteduroam app

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Instructions

  1. Open your device’s Settings app

  2. Choose Network and Internet

  3. Choose Internet

  4. Turn on your wifi (if it’s turned off)

  5. Choose eduroam

  6. Enter the following settings and

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  1. then choose Connect.

Setting

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name

Setting to

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enter

EAP

PEAP

Phase 2 Authentication

MSCHAPV2

CA Certificate

Don

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't Validate or Use System Certificates

Identity

Your University

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email address

Password

Your University

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password

Domain

essex.ac.uk

Anonymous Identity

Leave

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empty or essex.ac.uk

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Manual Certificate Entry

If you are using Android 13 or above, see the below article as there may be some additional steps required to connect to our eduroam network.

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Connect to eduroam for Android 13+

Need IT Support?

Contact the IT Helpdesk via our Customer Portal or via Live Chat or Telephone using the links below.

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IT Support Staff

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IT Support Students

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  1. You should now be connected to eduroam.

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Can’t connect?

Try the below additional steps to use the manual certificate to connect to eduroam.

Expand
titleManual Setup Instructions

  1. Open a web browser such as Google Chrome

  2. Tap on the address bar at the top of the screen

  3. Type essex.ac.uk/it/eduroam.crt

    1. You may be asked to allow the website to download the file

    2. Tap Allow

  4. Tap Close

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  1. Navigate to Settings on your device

  2. Tap Security & Privacy

    1. You may need to scroll down toward the bottom of the current menu

  3. Tap More Security Settings

  4. Tap Encryption & Credentials

  5. Tap Install a Certificate

  6. Tap Wi-Fi Certificate

  7. Tap the file named eduroam.crt

  8. Name it eduroam

  9. Tap OK

    1. You may receive an error message, you can ignore it

  10. Return to step 6 and change the settings to the following:

Setting Name

Setting to Enter

EAP

PEAP

Phase 2 Authentication

MSCHAPV2

CA Certificate

eduroam

Online Certificate Status

Use System Certificates

Identity

Your University Email Address

Password

Your University Password

Domain

essex.ac.uk

Anonymous Identity

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In rare cases, some custom flavours of Android may not support the getEduroam app. Speak with a member of our team if the manual instructions do not appear to work for you.

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IT Helpdesk Knowledgebase
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