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Info

Before you start

  • We recommended you follow these instructions on a computer 💻 , using your mobile phone or tablet 📱 when indicated. It’s possible to set up MFA using only one device but we don’t recommend it.

  • Please ensure the date and time are set correctly on each device.

  • Please use the Authenticator app for your default sign-in method. Phone call and text message are not recommended as they are less secure.

Set up MFA

  1. 💻 On your computer, open a web browser and go to https://mysignins.microsoft.com/security-info and sign in with your Essex email address and password.

  2. Once signed in, choose Add sign-in method

    add-sign-in-method.png

  3. Select Choose a method and choose Authenticator app

    authenticator-app.png

  4. Once selected, choose Add.

    add-method.png

  5. You’ll see the message below. Keep this message open on your screen - don’t close it.

    start by getting the app.png

  6. 📱 On your phone, go to your app store and search for Microsoft Authenticator. Download and install the app.

    google-play-authenticator.PNG

  7. Open the app. Choose Add Account and then choose Work or school account

    add-account.png

  8. Choose Scan a QR code.

    scan-a-qr-code.png

  9. 💻 On your computer, choose Next.

    start by getting the app yes.png

  10. Choose Next again.

    start by getting the app yes 2.png

  11. 📱 On your phone, scan the QR code shown on your computer screen. If you can’t scan the code, choose Can’t scan image? and enter the 9-digit code manually. Your phone should accept the code and display your Microsoft account.

    qr-code.png

  12. 💻 On your computer, choose Next.

    qr-code-next.png

  13. 📱 On your phone, your Authenticator app will ask you to enter a number. Enter the number shown on your computer screen and choose Yes.

    lets try it out.png

  14. 💻 On your computer, you’ll see the message below if successful. Choose Next.

    approved.png

  15. You have successfully set up MFA and you should see a notification in the top-right of the screen.

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Add a backup authentication method

Info

We strongly recommend you add more than one authentication method so you aren't reliant on a single sign-in method.

  1. Go to https://mysignins.microsoft.com/security-info and sign in with your Essex email address and password.

  2. Choose Add sign-in method

  3. Choose your preferred backup authentication method.

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Remove an authentication method

  1. Go to https://mysignins.microsoft.com/security-info and sign in with your Essex email address and password.

  2. Select the Delete option, next to the method you want to remove.

Info

If you delete your default sign-in method, the next available method will automatically become your default method.

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Help and troubleshooting

See Help and troubleshooting MFA

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